services
We Work For You
At American Seating & Mobility we relentlessly work FOR you and gently work WITH you. Personalized quality service is our top priority. We will work to find a comfortable fit for each unique situation.
Our staff includes trained and certified rehabilitation specialists who work with the case therapist, physician, and case manager to create the best outcome for the patient. Anyone can sell equipment. At American Seating and Mobility we believe it is the before and after that make the difference. We care passionately about each individual situation. We take the time to know and understand patient needs and once a patient is fitted, we do not walk away. We will continue to work with you, provide gentle guidance and outstanding service. Our goal is to present life-long solutions to mobility and seating challenges and we are as involved as you need us to be.
- Direct referral for your patient’s seating, wheeled mobility, and assistive technology needs
- Environmental assessment provided at the patient's convenience in the home, school, or work place
- Prescriptive seating evaluations completed by experienced Rehab Professionals
- Product research, information simulations, and trials to facilitate the best long-term outcome
- Pressure mapping and state-of-the-art technology for skin protection
- Computer access equipment and electronic aids to daily living devices - recommendations and plans
- Collaboration on terminology and documentation necessary to help ensure accurate and timely solutions for your patients
- Recommendations provided to physician’s office for review and prescription
- Fitting and education of prescribed technology for patients and caregivers provided by our Rehab Professionals
- Continuous customer service and support
Evaluation & Design
Creating and delivering a custom mobility solution can be complex and time consuming. Fortunately, American Seating & Mobility specialists are there to provide your patient with the best possible solution to his or her long-term needs. We begin with a comprehensive evaluation of each situation to see how assistive technology can support the patient. Assessment is provided at the patient's convenience in the facility, patient's home, physician's office, or an American Seating & Mobility Branch.
Funding
Ensuring equipment payment by the insurance carrier is always a concern of our customers. Our experienced and professional Customer Service and Billing Department experts will work with insurance companies to provide equipment at little or no cost to the patient. If payment beyond insurance is required we will do our absolute best to relieve concerns and make that information available in an efficient and timely manner.
Final Fitting & Customization
Final fitting & customization is an on-going process. ‘Final’ is probably not a very accurate term for the type of fitting and service we provide. Many of our customers have progressive and changing conditions. We will set up times to visit with our customers and make adjustments to programming, back angle and positioning device placement. We work as hard as we can to ensure your comfort, safety and independence.
Enduring Service & Value
American Seating & Mobility provides continuous service to ensure your equipment is always performing at its best. When you purchase equipment from us, regular follow-up and enduring service are an integral part of your purchase. Our full-time technical support staff is factory trained and certified – so your equipment will be excellently maintained and serviced regularly. We make house calls and have a full rental/loaner fleet of chairs so you can remain independent while your equipment is being repaired.
